BOZARI GROUPBOZARIGROUP Gallery Frequently asked questions
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Customer support

Frequently asked questions

Answers to frequently asked questions about the services, machines and support for your projects.

General enquiries and quotes

What does BOZARI GROUP do?
BOZARI brings together a team of young entrepreneurs working in Self-Service Machines, Transport & Removals, Homes & Spaces, Marketing & Social Media, and Production & Event Support. Since 2026, we have aimed to meet the needs of clients and partners through close collaboration, organisation and attention to each project.
Which areas do you cover?
Our operational location is Figueira da Foz. The possibility of providing a service elsewhere is assessed according to the area, distance, availability and characteristics of the request. Always specify your preferred location when contacting us.
Do you work with individuals, companies and partners?
Yes. Proposals are tailored to the type of client and the project's objective, whether a one-off service, work for a company or a partnership opportunity.
How can I request a quote?
Choose the relevant area on the website and use the quote request option. Provide your contact details, location, preferred date and a description of what you need. You can also contact us by email or phone.
Does submitting the form automatically confirm the service?
No. The form is used to submit your request. The team assesses your needs and confirms the proposal, availability and terms with you before proceeding.
How are prices and payments determined?
The price depends on the scope and size of the service, the team required, duration, materials and any travel. The quote states the applicable terms. For self-service machines, check the price and payment methods on the equipment before starting the cycle.
How far in advance should I contact BOZARI?
Contact us as soon as you have an idea of the date and service. Confirmation depends on availability and the preparation required. Short-notice requests are assessed individually.
Can I change or cancel a booking?
Contact us as soon as you know you need to change your request. We will seek a solution according to availability and the agreed terms, while respecting applicable legal rights. Please also read the terms and conditions.

Our services

What information should I send for transport or removals?
Provide the collection and delivery addresses, floors, lift availability and access conditions. Describe the items to be transported, approximate volumes and whether you need packing, disassembly or assembly. Photos can help with the assessment.
What can I request in Homes & Spaces?
You can request painting, floating flooring installation, furniture assembly and outdoor maintenance work, according to the services presented in this area. The team confirms feasibility and defines the appropriate work for the premises.
What is included in Marketing & Social Media?
The work may include digital presence, content, design, a website and social media communication, according to the proposal. Channels, deliverables, revisions, schedule and any advertising are defined for each project.
What support do you provide in Production & Event Support?
We provide support for assembling stands and exhibition spaces, promoting brands and products, welcoming visitors, controlling admissions and other operational event tasks. The team and tasks are adapted to the project's needs and conditions.

Self-service machines and partnerships

What is the difference between BOZARI SHOES and the helmet machines?
The equipment is intended for different uses: BOZARI SHOES is designed for footwear, while The Fresh Racer solutions presented on the website are intended for helmets. Check the instructions for the equipment you wish to use.
How do I use and pay for a self-service cycle?
Follow the on-screen instructions and the guidance displayed on the machine. Price, duration and available payment methods are shown on the equipment and may vary according to the installed configuration.
Can I put in any type of footwear or helmet?
Compatibility depends on the equipment and the materials of the item. Check the instructions on the machine and from the manufacturer of your item. If you are unsure about suitable use, ask the team before starting the cycle.
How can I buy a machine or install one at my establishment?
Send us the name and location of your establishment, type of premises, usage profile and whether you are interested in purchase or partnership. BOZARI assesses the fit and presents a proposal with a suitable configuration and terms.

Support and follow-up

What should I do if there is a problem with a service or machine?
Contact us with a description of what happened. For equipment issues, provide the location, machine identification, approximate date and time, and proof of payment if available. These details help the team investigate the incident.
How can I speak to BOZARI?
Write to geral@bozari.pt, call +351 960 094 562 or use the forms available in the website's service areas. To help us follow up, identify the service, location and reason for contacting us.
Frequently asked questionsTerms and conditionsPrivacyContact

About us and our mission

BOZARI GROUP · Figueira da Foz, Portugal

About us

BOZARI GROUP brings together self-service solutions and support services for individuals and businesses. We are a young team with energy, initiative and the drive to make projects happen. We work closely with our clients and take an organised approach, aiming to meet real needs and taking responsibility for every task entrusted to us.

We work in five areas: Self-Service Machines, Transport & Removals, Homes & Spaces, Marketing & Social Media, and Production & Event Support. This diversity allows us to support a move, care for a space, develop a brand's communication or help prepare and run an event.

In the self-service area, BOZARI SHOES is our dedicated footwear sanitisation solution. We also present The Fresh Racer, our partner brand specialising in helmet sanitisation.

Every project starts by understanding the request. We define the service, organise the necessary resources and present a proposal suited to the work required. We value clear communication about the planned work, agreed terms and next steps.

Our mission

Our mission is to simplify everyday life for people and businesses, bringing them useful solutions and services organised around their needs.

We aim to integrate self-service technology into care routines and provide professional support for projects that require practical work, communication or team coordination. In every area, we seek to meet the client's needs with care and a sense of responsibility.

We build trusting relationships through clear proposals and attentive support. We want BOZARI to be recognised for useful solutions, organised service and respect for the people, belongings and spaces entrusted to us.

geral@bozari.pt+351 960 094 562

Privacy and contact

This website lets you discover our services and send a contact request to BOZARI.

Contact requests

When you click “Send request”, the information is recorded on the website's server for response and commercial follow-up, with a reference, area of interest, status and follow-up date. Management access is restricted to BOZARI. A notification to geral@bozari.pt through FormSubmit is also requested. The confirmation displayed on the website identifies the record received and does not prove that an email has been delivered. FormSubmit states that it retains submissions for 30 days. See the FormSubmit's privacy policy. Do not include sensitive data. “Save request” creates a copy on your device; the email alternative uses your email application.

Information received by BOZARI is used to assess and respond to the request and manage the relationship with the customer or partner, under the privacy information applicable to that relationship.

Requests are stored in the website hosting database, on Cloudflare infrastructure provided through the Sites platform. Management access is restricted to the authorised BOZARI account. For questions about hosting, processing or retention of data, contact geral@bozari.pt.

External provider and possible international transfers

FormSubmit is an external provider independent of BOZARI. Its public documentation does not identify the countries where data is hosted or the specific safeguards applicable to possible international transfers. Sending a request may therefore involve processing outside the European Union and European Economic Area; we do not guarantee that data remains exclusively within this area.

The GDPR sets specific requirements for transfers outside the EEA. For clarification on processing and the applicable safeguards, contact BOZARI at geral@bozari.pt. If you prefer not to use FormSubmit, you can contact us directly through your email application.

Motion preference

The option to pause effects may be stored for the browser session. Navigation statistics are optional and are sent only after you accept them in the footer. We store totals by day, area, event and channel, without visitor identifiers, IP addresses, individual history or form data. Your choice is saved in the browser and can be changed in the footer. DNT and GPC signals are respected. We do not include advertising. The hosting service and email application may process technical data according to their own terms.

Information and exercising your rights

For detailed information about the processing of your data, or to submit a request concerning it, contact geral@bozari.pt. See also the terms and conditions.

Let's prepare your project.

01 · Essential details02 · Additional details

In the next step, you can add optional information or send immediately.

Your request is recorded on the website and a notification to geral@bozari.pt through FormSubmit is requested. Read the privacy information about the provider and possible transfers outside the European Economic Area. The team confirms availability and terms after assessment.

BOZARI SHOES

Installation and specifications

For those installing or purchasing

BOZARI SHOES · footwear sanitisation equipment.

Compartments
2
Screen
15.6 inches
Stated dimensions
1900 × 510 × 585 mm
Stated weight
89 kg
Documented model
#K# M#T-2#L4#P2

Confirm the configuration, payment methods, installation requirements and supply terms in the equipment proposal.

How it works

For those who want to understand or use the machine

Steam, sanitisation and drying: footwear care in a self-service experience guided by the screen.

Three programmes available

Advanced · Standard · Drying. Check the screen for the appropriate programme for your footwear and always wait for the completion indication.

How to use it, step by step

  1. 01

    Choose the door and programme

    Select Door A or B and the appropriate mode on the touchscreen, following the instructions and respecting footwear compatibility.

  2. 02

    Make payment

    Follow the terminal's instructions to complete payment by card.

  3. 03

    Place the footwear inside and start

    Place the footwear in the chosen compartment, close the door and confirm the start of the cycle on the screen.

  4. 04

    Wait and remove

    Wait for the completion indication. When the programme finishes, remove your footwear and close the door again.

Optional statistics

With your permission, we count visits by area, clicks on contact options, and form starts and completions. We store only totals by day, service, event and source channel.

This measurement does not store your IP address, visitor identifiers, individual history, form content or full addresses of pages and external referrals. It does not use advertising or cross-site recognition.

Submitted requests are recorded separately to enable a response and commercial follow-up.

You can change this choice at any time in the footer. DNT and GPC privacy signals are respected.

Talk to BOZARI